티버턴 호텔 라운지 & 베뉴

Stayed for one night as part of a work related visit to the South West. The hotel was very good value, very clean, couldn’t fault the facilities, the food, or the service. Would definitely use this hotel again

A couple of small issues but a decent stay 3 of us in a family room with 1 bed / pull out sofa bed. Free WiFi, free parking. Single glazed windows let some noise in, but we we were at the back of the hotel at least and the room was big, bed was comfy, duvet and pillows were comfy. Bathroom was fine with bath and fixed shower head. Only 2 sets of towels, 2 cups, 2 glasses, so had to request extra for our daughter which was sorted straight away. The room was serviced every day which was an unexpected welcome surprise (we stayed 4 nights) The place needs general refurbishment in the public areas but it's not going to affect your stay if youre only using the hotel as a place to sleep at night. 10 minute walk into the town centre, less to Tesco. Our only gripe would be that after 5 hours of driving, we arrived 20 minutes before check in and despite being the only people in the reception area, we were completely ignored by the 2 people at the front desk who were discussing something on the computer. Not even a nod of the head to acknowledge they were aware we were waiting. A couple of minutes later, another member of staff appeared without acknowledgement, then a 4th. 4 people behind reception ignoring us for 5 minutes. Finally we were told we were too early to check in and could we come back after 3, so we sat in the car for 15 minutes before returning. No problem with being told we were early, but being ignored for 5 minutes without any acknowledgement made me feel I was in a GP reception rather than a hotel.